Front Desk Assistant

 

Front desk assistants, also known as receptionists, are usually the first point of contact for anyone calling or visiting a business. They're typically responsible for answering the phone, directing calls and greeting guests and may perform some administrative work, such as maintaining files.

 

Typical job duties include:

 

  • Answering the phone

  • Appointment setting

  • Greeting visitors

  • Accepting deliveries

  • Administrative tasks help

 

Front office associate is a position where they will be working in a Hotel, Health care agency or any agency, which would give more importance to the customer support. It is a responsible job, and individuals have these following duties. Duties of a Front office Associate He/she will build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers. Handle customer requests promptly It is the duty of a front office associate to keep a record on people who have come to the office. Maintain records of their queries /feedback

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